User Account Management

Adding A New User

Please note: This feature is available to users designated as Company Administrators. If you do not see the option, you do not have the required level of access. If you do not know who your company administrator is, our support staff can assist you in seeking approval from one.

1.        Navigate to Advanced -> User Accounts and then click “+New User”

2.        Fill out the “Add New User” form. You must assign a “Role” to the user. Default options include:

1. Read-Only (Can view everything, cannot change any settings)
2. Full Access (can view everything and change settings)
3. Company Admin (Same as full, plus the ability to add and remove users)
4. More roles can be added via the “Roles” page

3.        Enter the user’s cell phone # if you wish to have them setup as a contact. Contacts can receive alarms and scheduled reports.

4.        Click “Create”. The system will automatically email the user with instructions on how to log in.

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• Deleting a User

1.  Navigate to Advanced -> User Accounts, select the user, and click the Delete User button.

3. Confirm delete                

Please don't hesitate to contact us at [e-mail] or via telephone at [phone] for any assistance, requests or inquiries.